Delete your Zippee Homes account
Zippee Homes is the consumer marketplace app for real estate, Stay, jobs, the Employer Portal, and local services in Liberia. The app is developed and published by ZippeeTech.
You do not need to sign in to read these instructions or to request deletion by email. Deletion cannot be undone once the grace period ends.
1. Delete from the Zippee Homes mobile app
If you have the app installed, you can schedule deletion yourself:
- Open the Zippee Homes app and sign in.
- Go to your Profile tab (Account).
- Open Account Settings if needed, then tap Privacy Policy at the bottom of Account (or the Privacy Policy link in the account footer).
- Tap Delete my account (90 days) and confirm Schedule deletion.
Your account is deactivated immediately. Permanent deletion is scheduled after a 90-day grace period. Contact support@zippeehomes.com within those 90 days if you want to cancel.
2. Request deletion by email
Email us from the address on your Zippee Homes account:
- Send a message to support@zippeehomes.com.
- Use the subject line: Delete my Zippee Homes account.
- Include the email or phone number on your account, and (optional) your display name so we can find the right profile.
- We will confirm when deletion has been scheduled.
Estimated processing time: email deletion requests are typically reviewed within 2–5 business days. After we schedule deletion, your account follows the same 90-day deactivation-then-purge timeline as in-app requests (unless Liberian law requires a different retention for specific records).
3. Optional: schedule deletion on this website
If you are already signed in on zippeehomes.com, you can schedule the same 90-day deletion here. This is optional — methods 1 and 2 above are enough for Play Store account-deletion requirements.
You do not need to sign in to request deletion by email. To use the on-page button, optionally sign in.
What data is deleted
When deletion completes (after the grace period, or sooner if we process an accelerated request), we delete or anonymize account data associated with you, including:
- Profile information (name, email, phone, photo, account preferences)
- Listings you posted (real estate, stays, jobs, services) and related status
- Uploaded photos and other media tied to your account or listings
- Messages and in-app conversations
- Saved items, favorites, and similar preferences
- Verification information (IDs, selfies, and related verification files)
- Bookings, applications, service requests, and similar activity records we can remove
What may be retained
Some limited information may be retained when required for:
- Legal obligations under the laws of the Republic of Liberia
- Fraud prevention and security (for example, blocking abuse of re-registration after serious policy violations)
- Financial or payment confirmation records for optional paid features we confirmed (we do not store peer-to-peer payment card numbers)
- Dispute resolution related to reports or ongoing investigations
Retention period: account content is scheduled for permanent purge 90 days after a deletion request (in-app or confirmed by support). Any legally required records we must keep are retained only as long as that obligation lasts (typically up to the period required by applicable Liberian law for the specific record type, and then deleted or anonymized). We do not keep deleted personal profiles for marketing.
Questions? Email support@zippeehomes.com.
Related policies: Privacy Policy · Terms of Service
Zippee Homes · Developer: ZippeeTech · https://zippeehomes.com/delete-account